Delivery Information

Shipping Information

UK Shipping
We are pleased to offer reliable and affordable shipping across the UK. Here’s everything you need to know about our shipping policy:

Shipping Costs:
Order £0-£30 = £3.50 per order.
Free shipping for orders over £30.

International Shipping
We currently only ship within the UK, but international customers can still enjoy our products by using a parcel forwarding service. These services provide you with a UK address, which you can use when placing an order on our website. Once your package arrives at the forwarding service, they will handle shipping it to your location, no matter where you are in the world!

Here are the services we recommend:
ForwardVia: A cost-effective option offering free 30-day storage and a repackaging service to help save on shipping costs.
myUKmailbox: Known for its user-friendly platform, live tracking, and competitive rates, making it ideal for first-time users.
forward2me: A reliable, premium service with insurance options and package consolidation to help reduce costs.
Please note: These forwarding companies have their own charges for handling and shipping packages to your international address. We recommend checking their pricing on their websites before placing your order.

How to Use a Forwarding Service
1. Choose a forwarding service that suits your needs.
2. Sign up on their website to get a UK address.
3. Use this address at checkout when ordering from us.
4. The forwarding service will then ship your package to your international address.

If you have any questions or need help choosing a service, feel free to contact us. We're happy to assist!

Dispatch Days:
Orders are dispatched on Monday, Wednesday, and Friday. Please note that we pack orders the day before dispatch. For example, an order placed on Monday will be packed on Tuesday and dispatched on Wednesday.

Delivery Times:
Once dispatched, your order should arrive within 2-5 working days (to UK addresses), depending on your location and the courier service.

Please note: In the event of a bank holiday, dispatch may be delayed by one business day.

48-Hour Tracked Delivery:
All orders are sent via 48-hour tracked delivery to ensure that your items reach you quickly and securely. You will receive an email with your tracking number as soon as your order is dispatched, allowing you to monitor its progress.

Eco-Friendly Packaging:
We are committed to sustainability. All our packaging is either recyclable or reusable, helping you to reduce waste and protect the environment.

Contact Us:
If you have any questions or concerns about your order or shipping, please don't hesitate to message us on our contact page.